Customer Relationship

The first core function of Ivory is managing Customer Relationships.

For every business it is important to manage customer relationships. When successful this can leverage the knowledge to improve customer support, increase sales, and have the information necessary to make decisions.

Ivory's CRM tools include:

Accounts & Contacts
	- Customers - Vendors / Suppliers - Partners - Competitors
Activities
	- Email - Faxes - Letters - Meetings - Telephone Calls
Assets
	- Equipment - Subscriptions
History
	- Attachments - Notes
Leads
Sales
	- Opportunities - Proposals - Orders - Invoices - Contracts