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Privacy Policy


Primal Blue is committed to protecting your privacy and providing services that give you or your company the best software and support available. Our website does not collect any private information in the form of cookies or via the use of third party web tracking services. Primal Blue only asks for billing related information when you order or register for any of our services. All information a client provided to us is kept in strict confidentiality.

Details of our policy are as follows:

Registration Forms

Our site's registration form requires users to give us contact information (like name, email, and postal address), financial information (like bank account or credit card numbers), and demographic information (like their zip code, country name or state). The information is used for internal purposes only and is not used or sold to any third party. 

Our customer's contact information is needed to get in touch with the customer when necessary.

Financial information that is collected is used to check the users' qualifications for registration, and to bill the user for products and services.

Demographic and profile data is also collected at our site for internal reports.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code, country name or state).

The client's contact information is needed to get in touch with the them when necessary. For notification of service changes, support, or billing issues.

Financial information that is collected is used to check the users' qualifications for registration, and to bill the user for products and services.

Passwords are all kept with strict confidentiality in mind. Customer passwords are kept securely (encrypted) on file for emergency purposes only. Customers may reset their passwords, however Primal Blue can reset passwords at our own discretion if an issue dictates staff access into an account.

Demographic and profile data is also collected at our site for internal reports.

If a customer is not comfortable submitting information over the internet, all information can be submitted via phone at: 714.330.1722.

External Links

This site contains links to other sites. Primal Blue is not responsible for the privacy practices or the content of such websites.

Updating your Information

All billing related information can easily be updated by going to our member section at: http://www.primalblue.com/clients.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact: customerservice@primalblue.com

Thank you,

Primal Blue Software, Inc.
20331 Bluffside Cir. #117
Huntington Beach, CA 92646
USA